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11+entrepreneurship-lab

Target customer

Understand why customer definition is the master variable.

In this lesson

Target customer is part of Business Model & Competition. This preview shows how entrepreneurship-lab connects to everyday family decisions such as earning, saving, spending choices, goals, approvals, or parent-guided money conversations inside Progress Penguin.

Today’s money mission

Imagine this situation: 'My tutoring service is for students' vs 'My service is for JSS3 students in private schools preparing for common entrance exams, within 5km of my area, whose parents value results over price.

What you need to know

Customer definition is the master variable. Every subsequent decision flows from it. 'Working mothers in Lekki who order food for family' → specific price point (disposable income), specific channels (Instagram, WhatsApp groups), specific timing (evening delivery), specific portion sizes (family), specific cuisine preferences. One precise definition unlocks all downstream decisions.

Real-life example

Real-life money moment: 'My tutoring service is for students' vs 'My service is for JSS3 students in private schools preparing for common entrance exams, within 5km of my area, whose parents value results over price.' Which is the better target customer definition? The key lesson is: Specificity in targeting: 'students' is 30 million Nigerians.

Progress Penguin connection

Open the linked simulator and test one scenario for “Target customer.” Use this objective: Understand why customer definition is the master variable. Save the result and explain which input changed the outcome most.

Activity preview

Choose the best money move

Use what you just learned. Choose the option you can explain.

Try one real money action

Open Tasks and submit proof for one task, or open Requests and make a deposit request. Parent approval can happen later.

Quiz preview

A good target customer description is:

Vague ('everyone') as a general rule
Just adults in this situation
Specific (age, location, problem)
Just kids as a reliable approach

'My tutoring service is for students' vs 'My service is for JSS3 students in private schools preparing for common entrance exams, within 5km of my area, whose parents value results over price.' Which is the better target customer definition?

Second — specific definition enables targeted marketing, clear service design, and appropriate pricing.
First — broader target means more customers
Target customer definitions don't matter — sell to everyone
Both are equally useful for business planning