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11+entrepreneurship-lab

Chasing payments

Understand why payment terms risk management: deposit before starting eliminates the 'completed work, no payment' scenario.

In this lesson

Chasing payments is part of Business Money Management. This preview shows how entrepreneurship-lab connects to everyday family decisions such as earning, saving, spending choices, goals, approvals, or parent-guided money conversations inside Progress Penguin.

Today’s money mission

Imagine this situation: A client owes you 30000 in local currency for work completed 3 weeks ago. They have not responded to two polite WhatsApp reminders.

What you need to know

Payment terms risk management: deposit before starting eliminates the 'completed work, no payment' scenario. New client 100% upfront is a standard professional practice — it filters out non-serious clients. Written terms create a contractual expectation — invoices referencing agreed terms are more collectable than verbal agreements.

Real-life example

Real-life money moment: You have 3 clients who owe you money: Client A (5000 in local currency, 1 week late), Client B (50000 in local currency, 4 weeks late), Client C (10000 in local currency, 2 weeks late). Prioritise your collection effort. — Collection prioritisation: (1) Amount — largest impact on cash flow first. (2) Age — older debt is harder to collect; early intervention prevents ageing. (3) Effort-to-return: 50,000 warrants phone calls; 5,000 warrants a WhatsApp. Allocating effort proportionally to impact maximises cash recovery with minimum relationship damage.

Progress Penguin connection

In Progress Penguin, complete or review one practical action connected to “Chasing payments.” Use this lesson objective: Understand the key ideas behind chasing payments. Record what you checked, the evidence you used, and your next step.

Activity preview

Choose the best money move

Use what you just learned. Choose the option you can explain.

Quiz preview

When customers owe you money, you should:

Give up in this situation
Forget about it given the circumstances
Follow up politely with clear terms
Threaten them in most everyday cases

A client owes you 30000 in local currency for work completed 3 weeks ago. They have not responded to two polite WhatsApp reminders. What is your next step?

Accept the loss — chasing money damages relationships in practical terms given the circumstances
Escalate professionally: send a formal WhatsApp message referencing the invoice number, amount, original due date, and a specific deadline ('Please confirm.
Share negative reviews about them online immediately given the circumstances over the longer term
Threaten legal action immediately when planning ahead given the circumstances for the typical person